Privacy / Cancellation / Reservation / SMS Policies
Porter Strong RV Resort (“us”, “we”, or “our”) operates www.porterstrongrvresort.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Reservation Policy
At the time of booking/reserving an RV site you will be charged reservation fee ($5), 0% transaction fee for credit cards and $100 refundable electric deposit (for monthly reservations only). Initial electric meter readings will be taken when you check in and then at the end of the month (difference in consumption will be charged) and again at the time of check out at the end of the term. For example, if you check in on 11June, we will take initial reading and then on 30June (kwh difference will be charged) and final on 11July (end of the month and term end difference will be charged)
Mess fee / cleaning fee of $50 may be applicable during checking out if the RV site is not properly cleaned.
Cancellation Policy
If the reservation is cancelled we offer full refund less reservation fee ($3.50) and 2.99% transaction fee. It will take 3 to 5 days for the refund to be processed and credited to your account.
Introduction to SMS
Porter Strong RV Resort values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
Collection and Use of SMS Data
When you communicate with Porter Strong RV Resort via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Providing customer support
This information is used solely for the following purposes:
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
Porter Strong RV Resort employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
Porter Strong RV Resort does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of Porter Strong RV Resort, its users, or others
Your Rights
User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at Porter Strong RV Resort.
Retention policy
Indicate how long data is stored and the criteria for its deletion.
Changes to this SMS Privacy Policy
Porter Strong RV Resort reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at Porter Strong RV Resort email or phone number of the organization.
Terms and Conditions
By opting in to receive SMS messages, you agree to the following:
- Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.
- Types of SMS Communications
By opting in, you may receive SMS messages related to: (sample only, enter the type of messages applicable to your business/type of message that you are sending to your clients)
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
- Message Frequency
(sample only, indicate how many sms/approximate sms you are sending to your clients)
Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week related to appointments, billing, etc.
- Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
- Opt-In Methods
You may opt in to receive SMS messages from Porter Strong RV Resort in the following ways:
By submitting an online form (www.porterstrongrvresort.com)
- Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at porterstrongrvresort@gmail.com.
- Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at porterstrongrvresort@gmail.com.
- Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy https://porterstrongrvresort.com/privacy-policy/ page.
Changes To This Privacy Policy
This Privacy Policy is effective as of 11/18/24 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.